Kindie
A preschool operations platform developed and operated for seven years, connecting daily care, school oversight and parent visibility.
Thiên Thành · BrianV
CTO & Co-Founder of ZiniSoft
I build and operate software and AI systems from real-world problems.
You are the person doing the work, so you understand its context and responsibility better than any AI model. Tools can change every day; what lasts is knowing what to delegate, how much authority to grant and what evidence to check before trusting the result. I share this approach from systems I build and operate directly: clear inputs, bounded authority, human approval and evidence that can be checked.
Build
Accountable software and AI systems.
Operate
Production systems grounded in real workflows.
Share
Case studies, Operator Notes and working demos.
Selected work
Systems built around the work
View case
SavvyBot
An in-production AI consultation platform that turns approved business knowledge into leads, bookings and orders.
Intake
An internal operating system that turns fragmented requests, reports and delivery signals into reviewable, planned and accountable work.
OmniSpa
An in-production operations platform connecting booking, service delivery, checkout and shift reconciliation across multi-branch beauty businesses.
Operator Notes
Public lessons from building and operating
Protect the save path when adding AI search
Source data must remain safe even when embeddings, the queue or the search store is slow or unavailable.
Read noteClarify the workflow before adding more AI agents
When inputs, states and action rights are unclear, more agents only move a wrong decision through the system faster.
Read noteWriting down a request does not create shared understanding
A request becomes accountable work only after the problem, outcome, scope and confirming owner are clear.
Read noteA fifteen-minute meeting is still ten team hours
A short meeting is worth keeping only when it helps the right people clarify priorities, remove blockers and record a decision that can move forward.
Read noteCollaborate
Start with one real process that is costing your team time.
Together, we can decide whether to standardize it, support it with software or automate a carefully bounded part of it.
How we can work together